The “Forum Organisers” (the Forum Committee and ASN Events) are committed to providing a seamless registration process. ASN Events, as managing agent for the Forum Organisers, can assist you with your registration and any additional items to attend the conference should you have any queries during the registration process.  Please do not hesitate to contact ASN Events via email or phone +61 3 8658 9530 prior to finalising your registration.

At the end of your online registration, you will be given the option to pay securely via credit card or receive an invoice to make a bank transfer. Credit card payments incur a merchant fee, which is outlined to you in the registration portal. You will be sent a receipt upon submitting your registration and payment.

If you choose to pay via bank transfer, you will be sent an invoice upon submitting your registration, and full payment must be made within 30 days of registering. Your registration is not confirmed until full payment is made.

Should your circumstances change, and you are unable to attend the forum, you must contact ASN Events via email no later than 35 days prior to the commencement of the forum. A cancellation fee of $100.00 AUD will apply to cover administration costs incurred in relation to your registration. Should you cancel less than 35 days prior to the commencement of the conference, no refund will be payable.

In the event you are unable to attend the forum, substitution of your registration is available to an unregistered colleague or friend by writing via email to ASN Events.

Any reimbursement for registration and additional costs must be sought directly with the new attendee.

ASN Events will refund any fees paid to ASN Events as a result of amending your registration and/or associated requirements, after taking into consideration the relevant cancellation policy, within 7 business days of receiving a refund request. 

All credit card surcharges payable at the time of registration are non-refundable.

Refunds will only be processed to the credit card or bank account of the individual, organisation or institution from which the payment was received.

The Forum Organisers accept no liability if an event is cancelled or postponed for reasons beyond their reasonable control resulting from an act of God, governmental regulation, fire, war, terrorist activity or civil commotion.

If the Forum Organisers elect to re-schedule the event, all registrations and additional items are automatically rolled over to the new dates of the forum.

If the Forum Organisers elects to cancel the event, the liability is limited to a refund of registration costs, subject to fees and conditions.

The forum will not refund any travel costs associated with the cancellation of the event. Accommodation pre-payments will be refunded subject to the terms and conditions of the hotel.

By registering, participants acknowledge and consent that during their attendance at the forum their image or voice may be recorded via video, photograph or by any other means (“recorded”) by an officer or official of the forum which may be distributed or published at the discretion of the Forum Organisers.

If you do not wish to be recorded, you are required to formally advise ASN Events in advance by email.

If you have any concerns or require clarification, please do not hesitate to contact us at IWRN2025@asnevents.net.au